Aksar poochay janay walay sawalaat.
50+ sawalaat ke jawabat — pricing, verification, payments, privacy aur process. Agar yahan aapka sawal nahi hai, WhatsApp pe message karein.
Top 5 sawalaat
GoRentals ek WhatsApp-based rental platform hai jahan property owners apni property list karte hain aur tenants apni requirements batate hain. Humari team dono parties ko verify karti hai. Jab requirements match hoti hain, hum aapko best options dikhate hain. Ek chhoti si one-time fee de kar aap direct owner ya tenant ka number unlock kar sakte hain — koi heavy broker commission nahi.
Jee bilkul, property list karna 100% free hai. Aapko koi registration ya monthly charges nahi dene padte. Fee sirf tab lagti hai jab aap (tenant ya owner) kisi interested party ka contact number unlock karna chahte hain.
Humari one-time fee property ke kiraye aur aapki requirements ki munasbat se set hoti hai. Bari properties jinki demand zyada hoti hai, unki fee thori zyada hoti hai, lekin yeh hamesha traditional broker commission (jo aam taur par ek mahine ka kiraya hota hai) se bohat kam rehti hai. Payment sirf EasyPaisa ya JazzCash ke zariye hoti hai.
Aap ka number har kisi ke sath share nahi kiya jayega, sirf verified aur interested users ko diya jayega. Isse pehle saari communication humari team ke zariye hoti hai. Aapko spam calls ki fikar karne ki zaroorat nahi.
Agar payment ke baad owner ka number band milta hai ya property already rent out ho chuki hoti hai, toh aapki fee zaya nahi hogi. Hum aapko mazeed properties dikhate rahenge jab tak aapko suitable ghar mil nahi jata.
Platform process aur onboarding
Nahi, koi app download karne ki zaroorat nahi. GoRentals poori tarah WhatsApp pe kaam karta hai. Aap sirf humara WhatsApp number save karein aur message bhejein — baki sab wahin handle hoga.
Traditional broker 1 mahine ka kiraya commission leta hai. GoRentals ki fee sirf ek nominal one-time amount hai. Iske ilawa, humari har property video se verified hoti hai aur har tenant CNIC se verified hota hai — jo zyadatar brokers provide nahi karte.
Jee bilkul. Aap WhatsApp par voice note bhej kar apni requirements ya property details bata sakte hain. Humari team aapki awaz sun kar details text mein confirm kar legi taake aapko lamba message type na karna pare.
Tenant ki verification CNIC (front aur back) ki tasveer se hoti hai. Humari team isay check karti hai taake identity confirm ho sake.
Har owner ko ek secure link bheja jata hai jahan unhein apni property ka 3-minute ka video walkthrough record karna hota hai taake fake listings se bacha ja sake.
Hum quantity se zyada quality par focus karte hain. Shuru mein hum aapko top 3 verified matches dikhate hain. Agar aap mazeed options dekhna chahein toh hum mazeed properties dikhate jayenge jab tak aapko desired property na mil jaye.
Yeh aapke area aur budget par depend karta hai. Agar aapki requirements market rate ke mutabiq hain, toh aksar 24 se 72 ghanton mein matches mil jate hain. Agar area mein options kam hain, toh naye listings aate hi hum aapko WhatsApp par fauran update karte hain.
Market mein achi properties aate hi nikal jati hain. Naye options hasil karne ke liye aap rozana kisi bhi waqt humein WhatsApp par sirf 'Hi' ya 'Updates' likh kar bhej diya karein, hum fauran naya inventory check kar lenge.
Pricing, unlocks aur limits
Pakistani banking apps mein receipt ka format alag hota hai. Screenshot bhejne se humari team Transaction ID (TID) aur amount fauran verify kar leti hai, aur aapke contacts bina kisi delay ke unlock ho jate hain.
Aap kisi bhi waqt payment bhej sakte hain, lekin contact numbers sirf subah 9 baje se raat 10 baje ke darmiyan unlock kiye jate hain. Yeh dono parties ki sahulat aur privacy ke liye hai taake raat ko kisi ko disturb na kiya jaye.
Kyunke payment ek choti si platform fee hai, is liye direct refund ki policy nahi hai. Agar ek owner se deal nahi banti, toh hum aapko mazeed options dete rahenge jab tak aapko property mil na jaye. (Haan, agar aapse ghalti se double payment ho jaye toh IT team usey refund kar deti hai).
Agar aapne payment kar di hai aur filhal us area mein mazeed matches nahi hain, toh aapki search active rehti hai. Jaise hi us area mein koi nayi property verify hogi, sab se pehle aapko bina kisi extra fee ke uska contact send kiya jayega.
Trust, privacy aur communication
Jee bilkul. Aap payment se pehle kisi bhi specific property ke baray mein 5 sawalaat pooch sakte hain. Humari team aapka sawal dusri party ko forward karti hai aur jawab aap tak pohnchati hai. Uske baad direct baat ke liye contact unlock karna padta hai.
Nahi. Payment se pehle tenant ko sirf area, size, rooms, aur facilities dikhai jaati hain. Exact address aur aapka phone number sirf tab milta hai jab tenant payment kar ke usey unlock karta hai.
Jee. Owner ko tenant ka naam, family size, profession, aur budget dikhaya jata hai taake owner faisla kar sake, lekin tenant ka phone number hamesha hidden rehta hai.
CNIC sirf identity verification ke liye use hoti hai. Yeh kisi bhi dusre user (owner ya tenant) ko nahi dikhai jaati. Yeh hamare system mein strictly confidential rakhi jati hai.
Hum pehle hi koshish karte hain ke sirf verified properties show hon. Phir bhi agar koi fake property nazar aaye toh aap humein report kar sakte hain, hum fauran us par action lenge aur aisi listing ko hata denge.
Features, media aur video verification
Hum aapko WhatsApp par ek secure link bhejte hain. Aap us par click kar ke apne phone ke camera se 3-minute ki video record karte hain. Hum aapko ek demo video bhi bhejenge taake aapko idea ho jaye ke record kaise karna hai.
Nahi. Privacy ko maintain rakhne ke liye, aapki video se audio background hata di jati hai. Aapko video banate waqt bolne ki zaroorat nahi.
Hum tenant ko property ka ek chota sa 30-second ka 'Trailer' WhatsApp par bhejte hain jo wahin auto-play hota hai. Saath hi ek link bhi diya jata hai jahan woh full HD 3-minute ka video dekh sakte hain.
Aapko zyada se zyada 10 photos bhejni hain. Photos mein koi phone number, watermark, ya agency logo nahi hona chahiye warna woh security reason ki wajah se reject ho jayegi.
Jee, aap baqi details pehle de sakte hain. Lekin yaad rakhein ke photos aur video ke baghair property "Verified" mark nahi hogi, aur tenants ko nahi dikhai jayegi.
Requirement changes aur flexibility
Agar aap apni search mein chota change karte hain (jaise budget mein 5-10% ka farq, ya rooms ki tadad), toh woh change free ho jata hai. Lekin agar aap completely naya Area (e.g. Johar Town se DHA) ya naya Property Type select karte hain, toh isay ek nayi search tasawar kiya jata hai jiske liye naya package lena hoga.
Jab aap details dete hain, toh humari team market data ke mutabiq aapko fair rent range suggest karti hai. Agar aapki demand market se bohat zyada hogi, toh tenants milne mein waqt lag sakta hai.
Jee aap kar sakte hain. Lekin Pakistan mein tenants aam taur par 1-2 months ka advance prefer karte hain. Agar aap 6 months ka advance maangenge toh achi families miss ho sakti hain. Hum flexibility recommend karte hain.
Aap kisi bhi tenant ko reject kar sakte hain — koi zabardasti nahi hai. Hum aapko aur verified tenants dikhate rahenge jab tak aapko suitable kirayedar na mil jaye.
Categories aur edge cases
Jee bilkul. Rooms, Hostels, aur Shared Accommodations bhi humari platform par available hain. Lekin agar kisi owner ne "Families Only" ki shart lagayi hai, toh hum students ko woh property nahi dikhate taake dono ka waqt bach sake.
Jee. Chahe shop ho, office, warehouse, ya plaza — sab ke liye video walkthrough aur verification zaroori hai. Hum residential aur commercial dono deals direct karwate hain.
Filhaal hum physical visit arrange nahi karte. Humari verified video dekhne ke baad, jab aap owner ka contact unlock karte hain, toh aap direct unke sath visit schedule kar sakte hain.
Nahi. Owner aur tenant contact unlock hone ke baad apne taur par lease ka process complete karte hain. GoRentals kisi bhi qanooni kaghzaat mein hissa nahi leta.
Jee, yeh batana zaroori hai. Agar aap bata denge toh hum aapki listing ya search band kar denge taake aapko mazeed calls na aayen aur dusre users ka waqt bache. Aap bas WhatsApp par "Ghar mil gaya" likh kar bhej dein.
Jee bilkul. Agar aap property dealer hain toh aap apni properties yahan list kar sakte hain taake aapko verified tenants milein. Humari platform sab ke liye open hai.
Koi masla nahi. Aap apna naya shehar batayein, hum naye shehar mein search start kar denge.
Platform operations
Abhi hamari coverage sirf Lahore mein hai. Mazeed cities jald add ho rahi hain.
Bilkul. Aap jitni chahein properties list karein. Humari team har property ka alag record, alag video, aur alag questions/answers maintain karti hai taake koi confusion na ho.
Jee bilkul. Jab aap payment kar ke owner ka contact unlock karte hain, toh uske baad direct baat hoti hai. Rent negotiation, move-in date — sab aap aapas mein tay karte hain.
Jee, log farmhouses events ya short-term stay ke liye bhi list karte hain. Aap apna purpose batayein, hum verified options dikhayenge.
Banking network mein kabhi kabhi delay ho jata hai. Aapki payment bilkul safe hai — thora intezar karein, verify hote hi main aapko update karunga.
Kyunke log apne kamo mein masroof hote hain, baz-auqat reply mein dair ho sakti hai. Aap unka wait kar sakte hain ya dobara message kar ke try karein. Agar phir bhi reply na aaye, toh aap kisi dusre verified owner/tenant se rabta kar sakte hain.
Agar ghalti se double payment transfer ho jaye, toh humari IT team automatically refund process kar deti hai jismein 24 se 48 working hours lagte hain.
Yeh completely property owner ki marzi par depend karta hai. Jab aap apni requirements batayen toh zaroor mention karein ke aapke paas pets hain, hum sirf wohi properties dikhayenge jahan pets allowed hain.
GoRentals mukammal taur par WhatsApp par hi operate karta hai taake sab kuch fast aur asaan ho. Iske ilawa aap humein email par contact kar sakte hain — details humari website ke footer mein hain.
Aap humein 24/7 message bhej sakte hain aur hum aapki requirements note kar lenge. Lekin payment verification, contact unlocking, aur customer support ke hours subah 9:00 AM se raat 10:00 PM tak hain.
Aap humein WhatsApp par apna masla detail mein batayein. Chahe fake listing ho, payment ka masla ho, ya koi aur shikayat — humari team 24 ghanton mein aapse raabta karegi. Aap 'Complaint' likh kar bhej dein, hum fauran process shuru kar denge.
Jee bilkul. Agar aap chahein ke humari platform se aapki saari details hata di jayein, toh sirf WhatsApp par 'Delete My Data' likh kar bhejein. Humari team aapki profile, photos, aur verification data 48 working hours mein delete kar degi. Lekin yaad rakhein ke ek baar data delete hone ke baad dobara use karne ke liye naye sire se registration karni hogi.